At Siddhi Engineering, we value customer satisfaction and aim to deliver high-quality products. Our Refund and Return Policy is designed to ensure clarity and transparency in the process. Please read carefully before making a purchase.

1. Returns

  • Returns are accepted only for products that are defective, damaged during transit, or incorrect items delivered.

  • Customers must inform us about return requests within 7 days of delivery by contacting us via phone or email.

  • Products must be returned in their original condition, unused, and with all packaging and documentation intact.

2. Refunds

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

  • If approved, the refund will be processed within 7–10 business days, and the amount will be credited to your original payment method.

  • Shipping charges are non-refundable unless the return is due to our error (wrong/defective product).

3. Exchanges

  • In case of a defective or incorrect item, we may offer an exchange instead of a refund, depending on product availability.

4. Non-Returnable Items

Certain products may not be eligible for return due to their customized nature or usage, such as custom-engineered parts, used items, or special orders.

5. How to Initiate a Return/Refund

To initiate a return or refund, please contact us with your order details, invoice number, and reason for return:

📍 Siddhi Engineering
📞 Phone: 9271938552 / 8422996477
📧 Email: siddhiengineering2000@gmail.com
🌐 Website: siddhiengineering.co.in